The 7 Habits of Highly Effective Agile Transformation: Habit 5 – Seek First To Understand, Then To Be Understood

We are 4 down and 3 to go in our exploration of Stephen R. Covey’s book, The 7 Habits of Highly Effective People, with regard to effective Agile Transformation. Our focus this time is Habit 5 – Seek First To Understand, Then To Be Understood. Quite frankly, Habit 5 is the answer to Habit 4 – Think Win/Win or rather, seeking first to understand makes Win/Win possible.   

Habit 5 centers around the highest form of listening, what is referred to as “empathic listening.” With this Habit, Covey challenges us to develop the powerful skill of empathetic listening to first diagnose, seek to deeply understand, before prescribing a fix to the problem.   


About Stephanie Davis

Stephanie is now VP of Product Excellence at LeadingAgile focused on the growth, development, and delivery of some amazing agile products.  Recently, she spent the past two years as Executive Director - Enterprise Agility Office at Catalina leading another top-to-bottom, inside-out agile transformation.  Prior to that, Stephanie was Senior Director of Enterprise Agility at Valpak. She was with Valpak for 13 years, most of which were focused on leading their agile transformation to what became a world renowned success story published in case studies and demonstrated to over 50 different companies through the years via agile tours.  Prior to Valpak, Stephanie held past positions in the project management domain with AT&T and IBM. Stephanie's academic credentials include a BS in Marketing from the University of South Florida and an MBA in International Business from the University of Bristol in England. She also maintains the Project Management Professional (PMP), Agile Certified Practitioner (ACP), and Certified Scrum Master (CSM) credentials. Stephanie is big on tech community involvement!  Most recently, she served as an elected board member to the Agile Alliance, a non-profit organization with global membership, committed to advancing agile development values, principles, and practices. In addition, she serves her local community as an organizer for Tampa Bay Agile, the largest and most active tech Meetup in the area, and the annual Agile Open Florida event. In 2016, Stephanie was awarded Tampa Bay Tech’s Technology Leader of the Year and the Tampa Bay Business Journal’s BusinessWoman of the Year (Tech) and Emerging Technology Leader of the Year. View all posts by Stephanie Davis

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